PRIVACY POLICY
Last updated: October 8, 2026
This Privacy Policy explains how SHAHI PRODUCTS ("we", "us" or "our") collects, uses, stores and shares personal information when you visit our website, place an order, contact us or otherwise use our online store and related services (the "Services"). Our business address is SAIYAD SARAANVA, Kaushambi, SAIYAD SARAWAN KAUSHAMBI, Uttar Pradesh 212213, India. GSTIN: 09AXCPS4726J1Z2
Our website, shahiproducts.com, is made by Shopdeck, which provides technology and related services that enable us to operate our online store. This Policy describes our practices as the seller. Shopdeck and other service providers may process information as needed to provide their services.
1. PERSONAL INFORMATION WE COLLECT
The information we collect depends on how you use the Services. It may include:
- Contact details, such as your name, phone number, email address and delivery address.
- Order details, such as products purchased, order status, billing and delivery information, and customer support requests.
- Payment-related details, such as payment status, transaction reference and payment method. Payments may be handled by payment gateways or other payment service providers. We do not ask you to send us your card PIN, UPI PIN, password or one-time password.
- Account details, if you create an account, such as login and profile information.
- Messages, reviews, feedback or other information you choose to provide.
- Technical and usage information described below.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit or use the website, technical information may be collected automatically, such as your device and browser type, IP address, approximate location derived from IP address, pages visited, referring website, and interactions with the Services. Cookies or similar technologies may be used to keep the website working, remember preferences, understand site usage and help protect the Services. You can manage cookies through your browser settings; disabling them may affect some website features.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process, fulfill and deliver orders, and provide customer support.
- Confirm payments, prevent or investigate suspected fraud, and protect the security of the Services.
- Communicate with you about orders, account activity, support requests, or changes to our policies.
- Operate, maintain and improve the website, products and Services.
- Send promotional communications where permitted by law. You can ask us to stop marketing messages at any time; transactional messages about an order may still be sent.
- Comply with legal obligations and establish, exercise or defend legal claims.
4. HOW WE SHARE PERSONAL INFORMATION
We may share personal information with service providers that help us operate the Services, such as Shopdeck, payment processors, banks, delivery and logistics providers, customer support providers, analytics or hosting providers, and professional advisers. We share information with them only as reasonably needed for their services or as otherwise permitted by law.
We may also disclose information when required by law, to respond to valid legal process, to protect our rights or the safety of people, or in connection with a business reorganization or transfer. We do not sell personal information for money.
5. SHOPDECK AND OTHER SERVICE PROVIDERS
Our website is made by Shopdeck. Shopdeck may process technical, order or other information to provide and support the website and related services. Payment gateways and other service providers may process information under their own privacy terms. Their handling of information is governed by their applicable policies and terms, which we encourage you to review.
6. RETENTION AND SECURITY
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including completing orders, maintaining business and transaction records, resolving disputes, enforcing agreements and meeting legal requirements. Retention periods vary according to the type of information and the purpose for which it is used.
We use reasonable measures designed to protect personal information. No website, transmission or storage system can be guaranteed to be completely secure.
7. YOUR CHOICES AND RIGHTS
Depending on applicable law, you may have rights to request access to, correction or deletion of personal information, withdraw consent where processing is based on consent, or raise a concern about how information is handled. To make a request, contact us using the details in the Contact section. We may need to verify your identity and may retain information where required or permitted by law.
You can opt out of promotional messages by using the unsubscribe method provided in the message or by contacting us. You may continue to receive non-promotional communications relating to orders or service requests.
8. CHILDREN'S PRIVACY
The Services are not intended for children to use independently. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate steps.
9. THIRD-PARTY LINKS
The website may link to third-party websites or services. We do not control their privacy practices. Please review the privacy policies of those third parties before providing information to them.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Changes take effect when posted, unless a different effective date is stated.
11. CONTACT
For questions or requests about this Privacy Policy or our handling of personal information, contact:
M/S SHAHI PRODUCTS
0, SAIYAD SARAANVA, Kaushambi, SAIYAD SARAWAN KAUSHAMBI, Uttar Pradesh 212213, India
Phone: +91 84291 35229
Email: shahiassistant@gmail.com
GSTIN: 09AXCPS4726J1Z2
Website: shahiproducts.com
Website made by Shopdeck.