SHIPPING POLICY
M/S SHAHI PRODUCTS
Website: shahiproducts.com
1. ORDER PLACEMENT AND CONFIRMATION
After you place an order through our online storefront, an order confirmation will be displayed or sent using the contact details and notification methods available for your order. The confirmation may include your Order ID, items ordered, order total and delivery address.
Please check that your delivery address, PIN code and mobile number are correct before placing your order. If you notice an error, contact us as soon as possible. Address changes may not be possible after an order has been dispatched.
2. PRICING, TAXES AND DELIVERY CHARGES
Prices and applicable taxes are shown on the storefront or at checkout. Any delivery or other applicable charges will be shown before you submit your order. The total payable amount displayed at checkout is the amount due for that order, subject to any changes you make before placing it.
3. PAYMENT METHODS AND PAYMENT ISSUES
The payment methods available for your order will be displayed at checkout. Payments may be processed by third-party payment service providers under their applicable terms and security practices. Do not share your card PIN, UPI PIN, password or one-time password with anyone, including our support team.
If your payment is debited but you do not receive an order confirmation, please contact us with the transaction reference and any available payment confirmation. Payment reversals, where applicable, are handled according to the payment provider's and your bank's processes and timelines.
4. SHIPPING AND DELIVERY
We deliver to locations supported by the storefront and courier service. Available delivery options and estimated timelines, if provided, are shown during checkout or communicated after dispatch. Delivery estimates may vary based on destination, courier operations, weather, public holidays and other circumstances outside our reasonable control.
We will make reasonable efforts to hand over confirmed orders for delivery. Delivery may be delayed or unavailable if the address is incomplete, the PIN code is not serviceable, the recipient cannot be reached, or the courier is unable to complete delivery.
5. SHIPMENT TRACKING
If tracking information is available for your shipment, it will be shared through the order page or a notification sent using the contact details provided with your order. Tracking updates are provided by the courier and may take time to appear after dispatch.
6. ORDER CHANGES AND CANCELLATIONS
If you need to change or cancel an order, contact us as soon as possible using the details below. A change or cancellation can only be accepted if the order has not progressed too far in processing or been dispatched. If an order has already been dispatched, cancellation may no longer be possible.
If a cancellation or refund is approved, the refund will be processed according to the applicable payment provider's process and timeline. Any refund status or next steps will be communicated using the contact details provided with the order.
7. CONTACT
For questions about an order, delivery or shipment, contact:
M/S SHAHI PRODUCTS
Phone: +91 84291 35229
Email: shahiassistant@gmail.com
Address: 0, SAIYAD SARAANVA, Kaushambi, SAIYAD SARAWAN KAUSHAMBI, Uttar Pradesh 212213, India
GSTIN: 09AXCPS4726J1Z2
Website: shahiproducts.com
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